inmates sitting in circle reading

Fighting the Literacy Epidemic Inside Canada’s Correctional Facilities

Canada has one of the highest education rates in the world. Despite this, one in six Canadians struggle with everyday reading and writing. This statistic climbs higher still when you examine literacy rates inside Canadian penitentiaries. According to a fact sheet by The Literacy and Policing Project, 79 per cent of offenders entering Canadian correctional…


9-1-1 operators at work

Child Care in the 911 Centre? It’s About Time

It goes without saying that answering emergency calls and dispatching field responders to events is emotionally taxing work. However, it is often the unseen work-life balance issues that create the greatest levels of stress for telecommunicators. Due to staffing shortages and high turnover, emergency telecommunicators are frequently asked to work overtime. This involves either staying…