Fire Chief Scott Granahan and Mayor Arie Hoogenboom standing in front of flags holding up certificate

The Shield Journal awards Community Safety Grant to Rideau Lakes Fire Department after fire destroys station

On June 6, The Shield Journal awarded the first of its 2022 bi-annual Community Safety Grants to the Rideau Lakes Fire Department (RLFD) after a catastrophic fire destroyed their station in Portland, Ont. On Dec. 21, 2021, RLFD Chief Scott Granahan was at home when he received an alert in the late afternoon from the…


Paramedic Dan Kress holds up an IV bag

First Responder of the Year 2021: Dan Kress, Advanced Care Paramedic

Winner: Dan Kress Nominated by: Bryce Brunarski Congratulations to Dan Kress, our official First Responder of the Year for 2021! Dan was nominated by his former colleague at Niagara EMS, Bryce Brunarski, for his unyielding compassion, class and dignity in the field over his impressive 36 year career as an Advanced Care Paramedic. “Although Dan…


9-1-1 operators at work

Child Care in the 911 Centre? It’s About Time

It goes without saying that answering emergency calls and dispatching field responders to events is emotionally taxing work. However, it is often the unseen work-life balance issues that create the greatest levels of stress for telecommunicators. Due to staffing shortages and high turnover, emergency telecommunicators are frequently asked to work overtime. This involves either staying…