9-1-1 operator wearing headset watching screens

B.C.’s first summer without COVID restrictions expected to drive demand for 9-1-1

E-Comm, the emergency communications centre responsible for answering 99 percent of B.C.’s 9-1-1 calls, is appealing to British Columbians to Help Us Help, as part of a campaign to encourage the public to use 9-1-1 responsibly. E-Comm is anticipating one of the busiest summers on record for emergency services and first responders. “Ahead of the…


911 operator sitting at desk

E-Comm challenges British Columbians to take the 9-1-1 Pledge

  We all have an important role to play keeping our loved ones safe and protecting valuable 9-1-1 resources. We want them available in an emergency, when we need them most. As part of Emergency Service Dispatchers’ and 9-1-1 Awareness Week, running from April 10-16, E-Comm 9-1-1 is challenging British Columbians to protect each other…


The Call I’ll Never Forget: True stories from emergency dispatchers and 9-1-1 operators

If you saw them in the street, you probably wouldn’t recognize them. They don’t carry a gun or wear a shiny badge. They don’t drive an ambulance, a patrol car, or a fire truck. They are often working when most people are home in their beds. They are missing family functions, dance recitals and school…