It goes without saying that answering emergency calls and dispatching field responders to events is emotionally taxing work. However, it is often the unseen work-life balance issues that create the greatest levels of stress for telecommunicators. Due to staffing shortages and high turnover, emergency telecommunicators are frequently asked to work overtime. This involves either staying…
Last updated on February 11th, 2022
Though working as a First Responder is undoubtedly fulfilling, it doesn’t come without a price. The mental health and well-being of First Responders and front-line workers is more important than ever as they face unprecedented stress and pressure while dealing with the prolonged COVID-19 pandemic. This is in addition to the usual trauma First Responders…
Last updated on November 24th, 2021
“PTSD is part of the risk of the job. It is not a death sentence. One can rebound from it.” – Line Chamberland I grew up in Jonquiere Quebec. My mom is the artist in the family. She still paints at 82 and excels at it. Both my dad and my brother became police officers…
